Shipping Policy

Address Requirements:

All orders must have a valid Home or Business address. We do not ship to P.O. Boxes unless approved to be sent U.S.P.S. sunsetporscheparts.com makes every effort to ship same day on all orders with available parts (parts we have in stock).

International Orders: 

Customer is responsible for all tariff fees on international orders.

Liability:

As we are reliant on outside shipping companies. sunsetporscheparts.com is not liable for any shipping charges or refunds due to missed delivery deadlines. sunsetporscheparts.com is not responsible for misdirected packages.

Oversized and Hazardous Material Orders: 

Shipping is based on an estimated calculator. Any order that may be oversized or contain hazardous material may incur additional freight charges. Oversize items and heavy weight items, including but not limited to bumper components, body panels, engines, transmissions, require extra shipping charges. 

Typically items with one dimension of 35 inches or larger are considered oversized.

Overweight Orders: 

All orders that exceed freight quoted will be held until you are contacted for approval. Typically orders over 30 pounds are considered overweight.

Shipping Rights: 

We do reserve the right to ship via UPS Ground if parts ordered dictate it; again you will be informed prior to shipping change for approval.

Insurance:

sunsetporscheparts.com insures all orders against loss and/or damage for the full value of the order. All orders damaged in transit must be claimed, by buyer directly with carrier.

First Time Customers:

First time INTERNATIONAL customers that are choosing to ship to an address different than the billing address will be required to do a bank wire transfer due to increased fraud protection. 

Other:

  • In stock orders ship within 24 hours.
  • Weekend orders will be processed the next business day.
  • If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
  • If parts must be ordered from the manufacturer and are Back Ordered with no ETA, we will hold orders for no more than 30 days. The order will ship as is after 30 days. 
  • Depending upon location, ground shipments usually take 2-7 days.
  • While we try to maintain complete accuracy in our estimated shipping costs, these prices are subject to change. You will always be contacted regarding shipping cost changes prior to shipping.
  • Your order may be shipped Overnight for an additional cost.
  • Oversized shipments will be additional; you will be contacted prior to shipping for approval.
  • We cannot guarantee transit times for ground and oversize orders.
  • Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
  • In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
  • We do not ship COD orders.
  • First time international customers must do a bank wire transfer.
  • First time customers that are choosing to ship to an address different than the billing address will be required to do a bank wire transfer due to increased fraud protection. 
  • First time customers will be required to sign for their first shipment when being delivered. 
  • All orders over $400 will be sent signature required.